Privacy Policy

This Privacy Policy explains how www.eurovapestorewholesale.com (the “Site,” “we,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our store.

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Contact

If you have any questions, need more details about our privacy practices, or wish to file a complaint, please contact us:

Email: sales@eurovapestorewholesale.com
Titanic Distribution Limited 
Address: Unit B2, 19 Heron Road, Belfast , BT3 9LE

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Collecting Personal Information

When you visit Euro Vape Store Wholesale, we collect certain information about your device, your interactions with our site, and details required to process your purchases. If you contact us for support, we may collect additional information to assist you.

In this policy, “Personal Information” means any data that can identify you. Below is an overview of what we collect and why.

Device Information

• Purpose: To ensure the site loads properly and analyze usage for performance improvements.

• Source: Automatically collected through cookies, log files, web beacons, and tags.

• Shared with: Shopify (our website platform provider).

• Data Collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the site.

Order Information

• Purpose: To fulfill orders, process payments, arrange delivery, issue invoices, and communicate with you. We also screen orders for fraud and may send updates about our products or services based on your preferences.

• Source: Provided directly by you.

• Shared with: Shopify.

• Data Collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

• Purpose: To assist you with queries or issues.

• Source: Collected directly from you.

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Minors

The Site is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us to request deletion.

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Sharing Personal Information

We share personal data with third parties to operate our business and fulfill our obligations to you.

• Shopify powers our online store. Learn more: https://www.shopify.com/legal/privacy.

• We may also share data to comply with laws, respond to legal requests, or protect our rights.

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Behavioural Advertising

We use your data to deliver personalized ads and offers that may interest you.

• Google Analytics helps us understand site usage. Learn more: Google Privacy Policy or opt out here.

• We share limited usage and purchase data with advertising partners and Shopify Audiences to improve ad relevance.

For more about targeted advertising, visit the Network Advertising Initiative.

Opt out of targeted advertising:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Or visit the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/

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Using Personal Information

We use your personal information to:

• Process and deliver your orders

• Handle payments and returns

• Communicate with you about your purchase

• Share updates on new products or offers

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Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data based on:

• Your consent

• Fulfillment of our contract with you

• Legal obligations

• Protection of vital interests

• Public interest tasks

• Our legitimate interests that don’t override your rights

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Retention

We keep your personal data as long as necessary for the purposes listed above unless you request deletion. To exercise your rights, see the section below.

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Automatic Decision-Making

We do not use automated decision-making that has legal or significant effects. Shopify may use limited automation to prevent fraud, such as temporarily blacklisting IP addresses or cards linked to repeated failed transactions.

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Selling Personal Information (CCPA)

Our site may share limited data, such as purchase behavior or email addresses, for marketing purposes as defined by the California Consumer Privacy Act (CCPA).
You can opt out anytime by emailing sales@eurovapestorewholesale.com.
We do not sell data of minors under 16.

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Your Rights

Under GDPR (EEA Residents):

You have the right to:

• Access and receive a copy of your data

• Correct, update, or delete your information

• Transfer your data to another service

Contact us using the details above to exercise these rights. Data is initially processed in Ireland, then transferred to Canada and the U.S. Learn more: Shopify GDPR Whitepaper.

Under CCPA (California Residents):

You have the right to:

• Access, update, delete, or transfer your data

• Authorize an agent to make these requests on your behalf

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Cookies

Cookies are small files stored on your device to improve browsing and remember preferences. We use functional, analytical, and advertising cookies. You can manage or block cookies in your browser settings.

Blocking cookies may affect website functionality. Learn more: www.allaboutcookies.org

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Do Not Track

Because there’s no industry-wide standard, we do not change data practices when a “Do Not Track” signal is detected.

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Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will appear on this page with a revised date.

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Complaints

If you have concerns about how we handle your data, please contact us using the details above.
If unresolved, you may reach the UK Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/

Last Updated: 18 October 2023